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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with Rabidi N.V. as operator of the Dollycasino services made available through dollybet-au.com (the "Website"), and set out the legally binding rules for opening and using a Player Account, placing wagers and accessing any products offered on the Website. These Terms are effective from 1 March 2026 and replace any previous version published on the Website.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator: Rabidi N.V., a public limited company incorporated in Curaçao, holding gambling sub-license no. 8048/JAZ2020-001 issued under the Antillephone N.V. framework, which operates Dollycasino via dollybet-au.com. In relation to fiat payments, "Operator" also includes its payment agent Tilaros Limited (Cyprus).
  • Website: The domain dollybet-au.com and any subdomains or replacement domains that the Operator may lawfully designate from time to time for access to the same services.
  • Services: All gambling and related services offered on the Website, including online casino games, live casino, promotional offers, account facilities, and payment processing.
  • User or Player: Any natural person who registers or attempts to register a Player Account and/or uses the Services through the Website.
  • Player Account or Account: A personal account opened by a User with the Operator through the Website for the purpose of participating in the Services.
  • Bet or Wager: Any amount of real money funds and/or bonus funds staked by a Player on the outcome of a game or other event available on the Website.
  • Balance: The total amount of real money funds and, where applicable, bonus funds held in a Player Account at any given time.
  • Bonus: Any promotional benefit credited to a Player Account by the Operator, including bonus money, free spins, cashback, or other incentives, subject to specific conditions.
  • Bonus Funds: Non-withdrawable funds credited as part of a Bonus, which may become withdrawable only after fulfilment of applicable wagering requirements and conditions.
  • Wagering Requirements or Wager: The total amount that must be staked using real money and/or bonus funds before bonus funds and any associated winnings can be converted to withdrawable real money.
  • Game Rules: The rules, paytables, return-to-player (RTP) percentages and other instructions applicable to individual games, as displayed within each game or game provider's information panel.
  • KYC ("Know Your Customer"): Identity verification and due diligence processes required by the Operator, including verification of identity, age, address, payment methods and, where necessary, source of funds.
  • AML: Anti-money laundering and counter-terrorism financing requirements applicable to the Operator under Curaçao law and relevant international standards.
  • Payment Method: Any method accepted by the Operator for deposits and/or withdrawals, including but not limited to bank cards, PayID, Neosurf, e-wallets and certain cryptocurrencies, as listed from time to time on the Website.
  • Force Majeure: Any event or circumstance beyond the reasonable control of the Operator, including but not limited to natural disasters, war, governmental action, regulatory blocking (including Australian Communications and Media Authority ("ACMA") blocking orders), network failures and major technical disruptions.

Account Registration

Eligibility

  • Age Requirement: You may create a Player Account only if you are at least 18 years old or older where a higher minimum age is required by the laws of your country of residence.
  • Legal Capacity and Local Law: By registering, you confirm that:
    • you have full legal capacity to enter into binding agreements; and
    • you are not acting in breach of any law applicable to you, including laws regarding online gambling.
    Important for Australian residents: The Interactive Gambling Act 2001 (Cth) restricts the provision of many online gambling services to persons in Australia. The Operator is not licensed in Australia. You are solely responsible for ensuring that accessing and using the Services from within Australia or any other jurisdiction is lawful for you. If it is not lawful, you must not register or use the Services.
  • One Account Policy: You may hold only one Player Account with Dollycasino at dollybet-au.com. Duplicate accounts, including accounts opened using different names, email addresses, devices, IP addresses or payment methods, are prohibited and may be closed, with balances and bonuses handled in accordance with these Terms.

Registration Process

  • Information Required: To open an Account, you must complete the online registration form and provide accurate and complete information, including at minimum your full name, date of birth, country of residence, email address, and a secure password. Additional details may be requested.
  • Email Verification: The Operator may require you to verify your email address or mobile number (where applicable) by following instructions sent to you. Until verification is completed, access to some or all Services may be restricted, and deposits or withdrawals may be blocked.
  • Truthfulness of Data: You warrant that all information provided upon registration and at any time thereafter is true, complete and up to date. You must notify the Operator promptly of any changes, for example if your residential address or email address changes.

Verification, KYC and AML

  • Identity Checks: In order to comply with Curaçao licensing obligations and evolving international AML standards, the Operator will conduct KYC checks. You may be required at any time (including before any withdrawal) to submit valid identification documents, such as:
    • government-issued photo ID (passport, driver licence, national ID);
    • proof of address (utility bill, bank statement);
    • proof of ownership of payment methods used (card statement, e-wallet screenshot, PayID confirmation, etc.); and
    • where necessary, proof of source of funds or wealth.
  • Verification Timing: Verification may be carried out upon registration, upon reaching certain deposit or withdrawal thresholds, or when suspicious or unusual activity is detected. The Operator may suspend your Account and withhold deposits and/or winnings until verification has been completed to its satisfaction.
  • Failure to Provide Documents: If you fail to provide requested documents, provide false or misleading information, or if the Operator cannot verify your details, your Account may be suspended or closed and any real money balance and/or winnings may be handled in line with applicable AML rules and these Terms.

Account Security and User Obligations

  • Login Credentials: You are solely responsible for keeping your username, password and any other security credentials confidential and secure. You must not share your Account with any other person or allow any third party to use your Account.
  • Unauthorised Access: If you suspect that your Account credentials have been compromised, you must change your password immediately and inform the Operator via the contact options provided on the Website. The Operator is not liable for losses arising from unauthorised access resulting from your failure to safeguard your credentials.
  • Use of the Website: You agree:
    • to use the Services solely for personal entertainment and not for any commercial purpose;
    • not to use the Website for any fraudulent or illegal activity, including money laundering or circumvention of regulatory blocking (for example, by using VPNs or other tools in violation of applicable law); and
    • to comply with these Terms, Game Rules and any other policies published on the Website.

Betting & Gameplay Rules

General Rules for Placing Bets

  • Game Information: Each game available on the Website has its own Game Rules, paytables, RTP information and, where relevant, specific limits and features. By participating in any game, you agree to be bound by the game provider's rules in addition to these Terms.
  • Stake Limits: Minimum and maximum bet amounts are determined by each game or table and are displayed in the game interface. The Operator may, at its discretion, apply additional limits or change existing limits.
  • Bet Confirmation: A Bet is deemed placed and accepted once it is registered on the Operator's systems and reflected in the game and/or your Account balance. After a Bet has been accepted and the game round has begun, it cannot usually be cancelled or modified by you.
  • Game Results: Game outcomes are determined by:
    • a certified random number generator (RNG) for non-live games; or
    • the actual live game outcome as streamed for live casino games.
      • The result recorded on the Operator's servers will be final and conclusive.

    Errors, Malfunctions and Cancellations

    • Obvious Errors: If a Bet is accepted or a payout is made due to an obvious error (inThese Terms and Conditions ("Terms") govern your relationship with the operator of Dollycasino when you access or use the gambling and related services made available via dollybet-au.com (including any official mirror domains used to maintain service availability). Effective date: 6 November 2026.

      Definitions

      OBSERVE: This document uses specific legal and technical terms that affect your rights and obligations. EXPAND: Clear definitions reduce disputes about interpretation, especially for regulated topics (payments, bonuses, eligibility, complaints). REFLECT: The following definitions apply throughout these Terms unless the context requires otherwise.

      • Operator: The entity that operates Dollycasino via dollybet-au.com, identified in these Terms as Rabidi N.V. (Curaçao; exact street address not provided in available corporate data).
      • Website / Site: dollybet-au.com and any mirror domains published by the Operator to ensure continued access where the primary domain is unavailable.
      • User / You: Any person visiting the Site, whether registered or not.
      • Player: A User who has successfully registered an Account and participates in wagering and/or gaming.
      • Account: Your personal player account created on the Site for deposits, wagering, withdrawals, and account management.
      • Bet / Wager: A stake placed by a Player on a gambling outcome (including casino games, live casino, or other wagering products offered on the Site).
      • Game: Any interactive game, casino game, live dealer game, or other gambling content offered through the Site.
      • Bonus / Promotion: Any promotional offer (e.g., matched deposit, free spins, cashback) subject to eligibility rules and wagering requirements.
      • Wagering Requirement: The required amount of wagering (often expressed as a multiple of bonus and/or deposit) that must be completed before a Bonus or related winnings can be withdrawn.
      • KYC: "Know Your Customer" identity and verification checks, including age and identity verification and, where applicable, source-of-funds checks.
      • Payment Method: Any deposit or withdrawal method offered, including cards, e-wallets, vouchers (e.g., Neosurf), bank transfer, PayID, and eligible cryptoassets.
      • Applicable Law: Laws and regulatory requirements that apply to the Operator in its licensing jurisdiction (Curaçao) and any mandatory consumer/financial rules that apply to you in your place of residence, including Australia where relevant.
      • ACMA: The Australian Communications and Media Authority, which publishes information about interactive gambling and may take enforcement actions such as ISP blocking against offshore gambling sites.
      • Master License Holder / Licensor: Antillephone N.V., the master license holder under which the Operator's Curaçao sub-licence is issued.

      Account Registration

      OBSERVE: Registration enables access to paid gambling services and therefore requires strict eligibility checks, including age (18+), identity, and payment verification. EXPAND: Because Dollycasino targets Australian Players, you must also understand that online casino-style gambling is restricted under Australia's Interactive Gambling Act 2001 (Cth), and ACMA may restrict access to offshore services. REFLECT: You may only register if you meet the requirements below and agree to ongoing verification.

      • Minimum age (18+): You must be at least 18 years old (or older if your local laws require a higher minimum). We may request proof of age at any time and may restrict withdrawals until verification is completed.
      • Eligibility and lawful access: You are responsible for ensuring that your use of dollybet-au.com is lawful in your location. Regional Compliance Note (AU): Australians should be aware of ACMA guidance on interactive gambling (see acma.gov.au/interactive-gambling) and that access to offshore gambling sites may be disrupted via blocking, including to mirror domains.
      • Registration steps: You must provide accurate personal information (including name, date of birth, address, email, and phone where requested), create login credentials, and complete any required email/SMS verification.
      • KYC verification: We may require documents such as government-issued photo ID, proof of address, and proof of payment method ownership. We may also request additional information (including source-of-funds/source-of-wealth) to meet anti-money laundering and fraud-prevention requirements, reflecting increased verification expectations through 2026.
      • One account per person: Unless we explicitly approve otherwise in writing, each Player may hold only one Account. Multiple accounts may result in suspension, voiding of Bonuses, and withholding of funds pending investigation.
      • Security obligations: You must keep your password and device access secure. You are responsible for activity conducted through your Account unless you can demonstrate unauthorised access not caused by your negligence.
      • Accuracy and updates: You must keep your Account details accurate and up to date. If your details change, you must update them promptly to avoid withdrawal delays and compliance holds.

      Betting & Gameplay Rules

      OBSERVE: Gambling outcomes must be administered consistently, and wager placement must be clear to prevent disputes. EXPAND: Rules must address bet confirmation, errors, cancellations, integrity protections, and conduct standards in interactive environments (live dealer, chat). REFLECT: By placing a Bet or participating in a Game, you accept the applicable game rules displayed in the interface and the following baseline rules.

      Placing Bets and Validity

      • Bet acceptance: A Bet is valid only when it is accepted and confirmed by the Site (e.g., a confirmation message/ID). If your connection drops before confirmation, the Bet may not be recorded.
      • Minimum/maximum stakes: Minimum and maximum Bet sizes vary by Game and may change. Limits displayed in the game interface apply at the time of wagering.
      • Game rules and paytables: Payout rules, odds, and paytables shown in the Game interface form part of these Terms. Where a conflict exists, (1) the specific Game rules apply to that Game, then (2) these Terms apply.
      • Currency display: You may be offered AUD and/or other currency balances depending on available Payment Methods. Any conversion rates or crypto valuations may fluctuate and are subject to provider rates at the time of processing.

      Cancellations, Modifications, and Errors

      • No unilateral cancellation: Once a Bet is accepted, you cannot cancel or modify it unless the interface explicitly provides that option for a specific product.
      • Malfunction and error policy: If a technical malfunction, game error, or display error occurs (including incorrect odds, incorrect paytable display, or interrupted sessions), we may void affected Bets and/or adjust settlements to reflect the outcome that would reasonably have occurred absent the error, consistent with integrity and fairness obligations.
      • Duplicate/failed transactions: If a payment is duplicated or a wager is placed due to a system issue, we may correct balances and investigate. You must promptly notify support if you notice a discrepancy.

      Fair Play, Integrity, and Conduct (Live Casino & Chat)

      • Prohibited behaviour: You must not harass, insult, threaten, or use hateful/discriminatory language toward dealers, staff, or other players.
      • Fraud and collusion: You must not engage in collusion, chip dumping, card counting where prohibited by game rules, advantage play that exploits software flaws, or any conduct designed to unfairly manipulate results or promotions.
      • Automation and abuse: Use of bots, scripts, automation, or external tools to influence gameplay or exploit promotions is prohibited unless explicitly permitted by the Operator for a particular product.
      • Account sharing: You must not allow another person to use your Account. We may restrict or close accounts linked to shared devices or identity mismatches when fraud risk is identified.

      Bonus Terms

      OBSERVE: Promotions create contingent value and must be governed by clear eligibility, wagering, time limits, and anti-abuse rules. EXPAND: Bonus abuse frequently overlaps with AML/fraud indicators (multi-accounting, payment cycling, arbitrage), so the Operator must reserve verification and enforcement powers while stating player protections and transparency requirements. REFLECT: All Bonuses on Dollycasino via dollybet-au.com are optional, may vary by region (including Australia), and are subject to these baseline conditions plus any specific promo terms displayed at the time of offer.

      • Activation and eligibility: Bonuses may require (i) opt-in, (ii) promo code entry, and/or (iii) a qualifying deposit using eligible Payment Methods. We may exclude certain jurisdictions, IP ranges, or player categories (e.g., self-excluded users) from eligibility.
      • Wagering requirements: Unless stated otherwise, bonus funds and any winnings derived from bonus funds are subject to wagering requirements. The applicable multiplier, contribution rates by game, and any maximum-bet rule during wagering will be stated in the promotion terms and/or cashier/promo page.
      • Time limits (2026 alignment): Bonuses may have an activation window and an expiry period (e.g., a fixed number of days from crediting). If you do not complete wagering within the stated timeframe, remaining bonus funds and related winnings may be forfeited.
      • Restricted games and actions: Some games may contribute 0% or reduced percentage to wagering. Prohibited actions may include low-risk wagering patterns, hedging, opposite-betting, exploiting game features to reduce risk, or intentionally delaying game rounds to benefit from bonus conditions.
      • Maximum cashout: Some promotions may cap the maximum withdrawable winnings derived from bonus funds. Any cap will be stated in the specific promotion terms.
      • Combining promotions: Unless explicitly permitted, you may not combine multiple promotions concurrently. If you activate a new promotion, the Operator may require completion or forfeiture of the previous promotion's conditions before the new one applies.
      • Verification and enforcement: We may withhold bonus-related withdrawals pending KYC/AML checks. If we reasonably suspect bonus abuse, fraud, chargeback risk, or collusion, we may void bonuses and bonus-derived winnings and suspend the Account pending investigation.

      Regional Compliance Note (AU): Promotional offers are subject to availability and may be restricted or modified for Australian users due to compliance risk, payment-channel rules, or service availability disruptions caused by ACMA blocking of offshore gambling domains.

      Payments & Withdrawals

      OBSERVE: Deposits and withdrawals involve financial processing, third parties, verification obligations, and risk controls. EXPAND: The Operator's structure includes a payment-processing relationship: Tilaros Limited (Nicosia, Cyprus; company number HE 406322) is described as a payment agent/payment processor for fiat transactions for the Operator. This affects transaction descriptors, processing times, and dispute handling. REFLECT: By depositing or withdrawing, you agree to comply with the payment rules below and any provider-specific requirements shown in the cashier.

      Deposit Methods, Limits, and Crediting

      • Available methods: The Site may offer cards, e-wallets, vouchers (e.g., Neosurf), local methods (e.g., PayID where available), bank transfer, and cryptoassets. Availability can change due to provider policies and regional restrictions.
      • Processing and confirmation: Deposits are credited when confirmed by the payment provider and the Site system. Crypto deposits typically require network confirmations; timing depends on the blockchain and network conditions.
      • Deposit limits: Minimum/maximum deposit limits apply per method and may differ by currency. Limits displayed in the cashier at the time of deposit control.
      • Fees: We may charge fees or pass on provider fees where disclosed in the cashier. Your bank or payment provider may also charge separate fees.

      Withdrawals, Timeframes, and Verification

      • Withdrawal methods: Withdrawals are generally processed back to a method in your name. For compliance, we may require you to withdraw via the same method used for deposit (or a method we approve) to prevent fraud and money laundering.
      • Processing times: Withdrawal requests may be subject to review and approval. Processing times vary by method and may be longer during enhanced verification or high-risk flags; the Site will provide indicative timeframes where possible.
      • KYC/AML holds: We may place withdrawals on hold until you complete identity, age, and payment-method verification. We may request additional documentation consistent with evolving Curaçao and international AML expectations through 2026.
      • Chargebacks and reversals: If a deposit is charged back, reversed, or disputed with your payment provider, we may suspend your Account, reverse related bonuses/winnings, and use available balances to offset the disputed amount.

      Refunds, Reversals, and Bet/Bonus Adjustments

      • No general right to refund wagers: Once a bet is placed and accepted, it is generally final. Refunds may occur only where required by law, where a bet is voided due to error/malfunction, or where we otherwise agree in writing.
      • Bonus adjustments: If a deposit is refunded or reversed, any associated bonus and bonus-derived winnings may be forfeited and removed from your balance.
      • Payment agent disclosure: Transactions may be processed by or appear under Tilaros Limited (HE 406322) or other authorised processors acting on behalf of the Operator, depending on the method used.

      Limitation of Liability

      OBSERVE: Online gambling services depend on software, networks, and third-party systems, and must allocate risk for interruptions and errors while maintaining fairness obligations. EXPAND: Liability limitations should be proportionate, transparent, and consistent with mandatory consumer protections that may apply in a player's jurisdiction; however, offshore gambling services may not provide Australian regulatory recourse. REFLECT: The Operator provides the Site "as is" to the extent permitted by Applicable Law and limits liability as set out below.

      • Fairness and results: The Operator will take reasonable steps to ensure games operate as described, use approved RNG where applicable, and settle bets according to the game rules and recorded outcomes.
      • Technical failures: The Operator is not liable for losses arising from interruptions, delays, disconnections, device issues, ISP failures, malware on your device, or other technical issues outside the Operator's reasonable control.
      • Accuracy and content: While the Operator aims to provide accurate information (including rules and promotional details), the Operator is not liable for losses caused by typographical errors, display errors, or stale content, and may correct such errors and settlements where appropriate.